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Tuesday, September 09, 2008
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Standard shipping costs are
at a flat fee per order.
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Free Standard Shipping
on orders over $100 and less than 10 lbs, except for special delivery
options listed below.
All orders are typically shipped the same
day you place your order or the next business day. Our standard shipping method is
Priority Mail (orders under $150) with delivery usually within 2-4 days
Monday-Saturday Orders weighing over two pounds, containing aerosol
products or with invoice totals over over $150 are shipped by UPS with delivery
Monday-Friday with delivery times varying according to UPS Shipping Zones from
Louisiana.
Standard shipping methods may change according to destination, weight, size and
cost. Premium Shipping (UPS-1 Day, UPS-2 Day, USPS Express) is offered as an option when ordering with
delivery within 1-2 days.
If you need faster service or
desire a different kind of shipping please call us at (800) 668-9698 or sent us
an
email and we will be happy to apply
whatever shipping method you would like. Or, you can simply fill in any
special instructions when you place your order in the 'special instructions'
area provided on the form.
Our system automatically
integrates Priority Mail shipping charges into your order.
Order by Fax
Complete the printed
Order Form, then fax it to
1-800-640-3274 or 1-985-875-7530. We'll take it from there.
Order by
Phone
Phone orders and questions about the products we carry are taken at 1-800-668-9698
or 1-985-875-7533. Please have your credit card information and expiration
date handy.
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Orders weighing
under 3 lbs. are
generally sent by Priority Mail with delivery in 2-4 days
Mon.-Sat. Holiday season and weather conditions may
delay delivery times. Orders over 2 lbs or containing aerosol
products are typically sent by UPS ground
with delivery within 7 business days depending on the UPS
Delivery Zone.
Express Delivery is by UPS Next Day Air and arrives in 1-2 business days
Monday through Friday. Express Mail on Fridays are
generally shipped by USPS with delivery Saturday or Sunday,
depending on the address. Requests for UPS Saturday
Delivery will incur the additional UPS $12.50 service fee. Please make a notation in the
"Instruction Box" on the check out page if you prefer UPS 2nd
Day Air instead of Express and any requests for Saturday
delivery. |
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Up to $99.99
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---$7.99 |
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$100.00 and above
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---FREE!
Note:
Orders over $150 may ship by UPS. Please provide physical address. |
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Vaccines |
Sent on ice by UPS Next Day Air
($26 extra) or
2nd Day Air ($16 extra). These additional fees are
added to rates listed above. |
| Express Delivery (UPS Next Day
Air) |
$26 + ($7.99 or Free, based on
Invoice amount of Order)
Packages over 3 lbs will be charged actual shipping costs. |
| UPS 2nd Day Air |
$16 + (7.99 or Free, based on
Invoice amount of Order)
Packages over 3 lbs will be charged actual shipping costs. |
| UPS 3 Day Select |
$8 + ($7.99 or
Free, based on Invoice amount of Order). Packages
over 3 lbs
will be charged actual shipping costs. |
| Hawaii, Alaska |
Orders weighing over
3 lbs will
be charged the actual shipping cost of Priority or First
Class Mail.
Alaska and Hawaii: UPS 2nd Day and Next Day Air are available,
however, UPS does not guarantee arrival on the designated day. UPS 3 Day
Select shipping method is not
available. |
| Wholesale Orders |
Actual shipping
costs apply. |
| International Shipments |
Actual Shipping Cost ($20
Minimum Shipping Charge)
Only to U.S. Territories and
military APO addresses, and non-prescription items to Canada.
Canada packages may be subject to a Customs or Import Duty.
Once a package being shipped to Canada leaves the U.S. there
will be no tracking information available except for the
Custom's Declaration Number. Orders being shipped to Canada
may take up to 1-2 weeks for delivery. |
| Most orders weighing
over 3 lbs. and all cases of fluids are shipped by UPS ground.
Please provide a physical address with your
order information if shipping by UPS.
Packages over 10 lbs in weight (other than
cases of fluids) will be charged the actual shipping charge
cost. Orders of more than one case of fluids will be
charged actual shipping cost on each additional case beyond
the initial one.
- Vaccines/Refrigerated
items do not qualify for free shipping.
- Vaccines/Refrigerated
items are temperature sensitive and must ship Next Day or
Second Day Air.
- Vaccines/Refrigerated
items are shipped only when the scheduled date of arrival
falls on a weekday.
- Vaccines/Refrigerated
items cannot be shipped outside the US because they are
temperature sensitive.
- Orders are not shipped
Saturday or Sunday
- Please allow 1-2
additional days for prescription approval on orders that
include prescription items.
- All orders exceeding
$300 will be subject to Signature on Delivery.
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UPS Ground -
Estimate Transit Times |
 |
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**All Transit times are
estimates directly from UPS.com
*Published transit times, in business days, are subject to periodic
change.
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International
Orders
We are able to fulfill orders only within the Canada, and United States, and
U.S. territories and APO addresses at this time. We are unable, however,
to offer Rx medications to Canadian residents.
Secure Shopping
Medi-Vet.com uses the latest technology in secure shopping with SSL
encryption and authentication to ensure your personal information and credit
card number remains safe and confidential. Please see our
Security
and Privacy Policy for more information.
Customer Service Policy:
Services and Returns
All of your personal information, including your credit
card number is encrypted using our Verisign Certificate of
Authenticity.
Thank you for choosing Medi-Vet.com
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-Customer Service
Medi-Vet
Animal Health
|
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Medi-Vet Animal Health, L.L.C.
71345 Ellis Road, Covington, LA 70433
Telephone: (800) 668-9698 (Local: 985-875-7533)
Fax: (800) 640-3274 (Local Fax: 985-875-7530)
http://www.medi-vet.com
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